Shipping & handling
Delivery
Commonly Festka frames/bicycles are sent by courier, although customers can take delivery in person at Festka Factory, Jana Masaryka 28, Praha 2. Framesets come with fitted headsets and uncut forks. Fully built bicycles are delivered with the rear derailleur, front brake and chain not mounted. These components will have been mounted, adjusted, tested and subsequently taken off due to box size restrictions. Wheel-sets are sent in a separate box, too, because it is safer and more economical. We use renowned courier services such as FedEx, TNT and DHL. Goods delivered to non-EU countries are supplied with no VAT. Please note that you may be required to pay customs fees and taxes levied by the country of destination. Within the EU, the Czech Republic VAT of 21% is added to the list price.
Fully built bicycles supplied to end customers are shipped for free.